About the Company

Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. We will share our incredible pride for job, company and industry

Believe in customer service, and treating every person with kindness

As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly integral experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.

We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts.
In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Cathay Pacific Airways, Singapore Airlines, Lufthansa etc.
Work closely with Regional/ Country PIC and Director HR EMEA, HQ and all direct reports from the Country to provide human resources leadership and support on matters affecting HR business operations which include and are not limited to human resources programs and policies, often encompassing several areas of human resources, including organizational development, employee relations, recruiting, compensation, benefits, performance management, training, safety and research. The Country HR Lead will be responsible for providing guidance, support,



on policy development and initiatives for country offices in a widespread region to align such roll outs and initiatives with Global mandates from HQHR. The Regional/ Country HR Lead must regularly engage with the Country HR Leads for technical matters and partner with key stakeholders in the leadership teams of the business units to bridge any HR operational gaps in a productive and efficient manner.

Workforce Planning
Strategic lead within assigned area- develop programs that support goals and address any issues identified by the Country management team.
Engage and advise Country HR team on local recruiting strategies as hiring needs are identified within assigned countries in a timely fashion.
Lead, coordinate and support local HR Representatives in local salary and benefits surveys including recommendations to newly devised or changes in local salary structures for Country Office and Headquarters approval
Works closely with Country HR team and other stakeholders to satisfy current needs and maintain a partnering relationship during engagements; Capability of devising methods, solutions or initiatives that result in improvement of performance across business unit to meeting objectives, results and global commitments.
Ability to establish accuracy and completeness of staff cost, payroll deliverables and global recruitment tracker.
Ensure compliance, regulatory, and legal responsibilities are followed.
Ensure the business needs are met in accordance with regulations, both local labor law and company policies
Assist as intermediary, when needed,



with local labour counsel.
Business Support, Training & Guidance
Provide training on tools and resources to support and strengthen country HR operations.
Provide HR guidance when appropriate and manages complex employee relations issues through effective, thorough, and objective investigations, where applicable
Consistently cascading and aligning HR business objectives with employees and management in designated countries.
Manage employee relations, working closely with HR representatives and country leadership, providing guidance and assistance with policy interpretation.
Support performance systems including ad hoc performance support and training interventions as needed
follows through on commitments and focuses on those activities that have the greatest impact on meeting measurable high-quality results for Business Partnering success with Key Stakeholders in the Region, primarily involving Head of Departments.
To perform other duties as required by the management team

Bachelor’s degree and 5+ years relevant experience or better.
Cross Functional Management and exposure to all levels in the organization is an added advantage.
Demonstrated experience working with HR leadership to implement process improvements, policies and HR programs is required.
Ability to partner, influence, and work effectively with all levels of management both at Headquarters and the Country
Ability to work effectively in a very fast paced environment with multiple competing priorities in a global business culture
Strong data literacy capabilities for data interpretation, collection, and creation
Strong people advocacy and networking skill and ability in building multi-cultural relationships.
Working knowledge and understanding of local HR legislation / employment law, principles, policies, and procedures

📌 HR Manager Contract Full Time (Madrid)
🏢 Plaza Premium Group
📍 Madrid