Amadeus is looking for an Operational Excellence Project Management Specialist to join our Customer Operations organization and drive the successful delivery of operational excellence initiatives across our sites in Warsaw, Barcelona, Nice and Madrid. In this role, you will lead projects from definition through completion, partnering with cross-functional teams and senior stakeholders to plan, execute, monitor and communicate on initiatives that improve the way we work. If you're a structured, proactive project management professional who thrives on turning strategy into results and enjoys working across cultures and business lines, we'd love to hear from you.
Key Responsibilities
Frame operational excellence initiatives by defining scope, objectives, success criteria and deliverables.
Create, execute and continuously adapt work plans to meet evolving business needs.
Manage the day-to-day operational aspects of projects, including resources, timelines and budget.
Ensure deliverables meet quality standards,
deadlines and the business case's anticipated benefits.
Facilitate cross-functional collaboration across sites (Warsaw, Barcelona, Nice, Madrid) to keep teams aligned.
Apply and enforce Amadeus project management methodology and standards.
Support the adoption of new ways of working, in coordination with the change management team.
Define and track KPIs that reflect initiative performance and inform decision-making.
Monitor progress against plan, identify deviations and propose corrective or mitigation actions.
Manage risks, issues, dependencies and decisions through structured controls.
Gather and analyze feedback from impacted teams to improve processes, tools and materials.
Prepare ad hoc reports and analyses on activity, key figures and progress for internal stakeholders.
Prepare and deliver presentations to CMO leadership and Business Lines to secure buy-in and alignment.
Communicate governance decisions an
📌 Project Management Specialist (Barcelona)
🏢 Amadeus
📍 Barcelona
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