Remoto: Teletrabajo

Patrique Mercier Recruitment FR is excited to present a fantastic opportunity for a Spanish Speaking Airline Customer Service Agent. This role is idóneo for individuals who love travel and have a passion for assisting customers, as you will be the first point of contact for Spanish-speaking passengers seeking help with their airline queries.Responsibilities Deliver outstanding customer service to Spanish-speaking clients via phone, email, and chat. Assist with flight information, reservations, cancellations, and amendments. Address and resolve customer concerns and queries with efficiency and professionalism. Stay informed about airline services, policies, and industry updates to provide accurate guidance. Maintain detailed records of customer interactions in the CRM system. Work in tandem with other teams to ensure seamless customer experiences. Engage in continuous training to enhance knowledge of products and improve service delivery.



Requirements Fluent in Spanish and English, with excellent verbal and written communication skills. Previous experience in customer service, preferably within the travel or airline sector. Strong interpersonal skills with a knack for resolving issues. Ability to work in a fast-paced environment while maintaining composure. Knowledge of customer service software and basic MS Office applications. Highly organized and detail-oriented. A genuine interest in travel and a desire to help customers have a positive experience. Benefits Competitive Monthly Salary Monthly Performance Bonus Fully Paid Training Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) Health Insurance Private Health Insurance 2 Extra Salaries Per Year And Much More...

📌 Spanish Speaking Airline Customer Service Agent -Remote in Greece (España)
🏢 Patrique Mercier Recruitment By Nellie
📍 España