Indie Campers is a general leader in road trip travel, operating one of the largest campervan and RV fleets in the world. We offer thousands of customers the freedom to explore new destinations in fully equipped vehicles, combining great customer service with operational excellence.
Our frontline teams are essential to ensuring every customer has a smooth experience and every vehicle is clean, safe, well-prepared, and ready for the road.
THE ROLE The Operations Agent is a hands-on operational role that combines customer-facing rental service, vehicle preparation, fleet cleaning, and basic sales support.
You will support the full customer journey, from preparing and cleaning campervans before departure, to conducting check-ins and check-outs, assisting customers during their rental, and supporting RV sales demonstrations when needed. Customer Service & Rental Operations: conduct check-ins and check-outs, provide vehicle briefings, support customers during their rental journey, and handle service recovery or emergencies with professionalism and empathy.
Fleet Cleaning & Vehicle Preparation: clean vehicle interiors and exteriors, prepare campervans with kits, bedding, essentials, and optional extras, ensuring every vehicle meets Indie Campers' quality, hygiene, and presentation standards.
Sales Demonstrations & Customer Engagement: support RV demos by presenting vehicle features, systems, and specifications,



helping customers understand the product and supporting smooth handovers.
Sales Conversion & Lead Support: identify potential sales opportunities, support lead follow-up when relevant, and assist the RV Sales team with customer information and documentation.
Basic Product & Technical Support: explain basic vehicle systems such as lighting, gas, water, and other RV features, troubleshoot simple issues, and escalate when needed.
Experience in customer service, hospitality, sales, rental, cleaning, housekeeping, warehouse, automotive, or operations environments.
High attention to detail and commitment to hygiene, quality, and presentation standards.
English proficiency.
Experience with CRM tools, rental systems, or digital sales software.
Local language proficiency, such as Spanish, where applicable.
You will also use cleaning products and chemicals safely, following company safety guidelines and training.
The role requires flexibility to work weekends, holidays, peak-season schedules, and adapt to urgent operational needs such as last-minute turnarounds, additional cleaning tasks, or high-volume customer periods.
Training in customer service, sales, cleaning standards, product knowledge, RV systems, and operational excellence.
Career growth across Rental, Sales, Operations, Servicing, or other depot roles.

📌 Rental & Customer Service Agent (Artenara)
🏢 Indie Campers
📍 Artenara