08 sep
|
Landbot. Io
|
Barcelona
08 sep
Landbot. Io
Barcelona
We enable teams to build intelligent, interactive experiences that engage customers, qualify leads, automate workflows, and provide support at scale.
By combining the flexibility of AI Agents with the control of structured conversational workflows, Landbot allows teams to create personalized experiences connected to their data and tech stack — from CRMs and automation tools to custom APIs.
Used by 12,000+ businesses across more than 100 countries, Landbot empowers teams to build and deploy AI-powered conversational experiences across Web and WhatsApp , without the complexity of traditional development.
Learn more about how we work and what we stand for
This is a highly hybrid role — we are looking for someone who combines strong customer-facing and communication skills with a genuine technical background. Expect a fast-paced environment where no two days are the same: one day you may be scoping and quoting hours for an end-to-end solution, the next you are troubleshooting a complex API issue, building a custom integration, or writing JavaScript to customize a bot experience. Client Technical Support
Deliver an excellent customer experience by applying deep product and technical expertise to resolve complex inquiries from clients and users via chat, email and video calls.
Troubleshoot complex technical issues across APIs, custom embeds, integrations, and product configuration.
Report software bugs and identify trends across widespread customer issues, sharing findings and feedback with Product and Engineering to help improve the product.
Custom Solutions & Project Delivery
Conduct high-level technical discovery sessions with clients during product evaluations, proof-of-concept processes, and ongoing projects,
engaging with key executive decision-makers to ensure solutions align with their objectives and needs.
Validate the technical feasibility and requirements of customer projects.
Scope customer projects and estimate the effort required to deliver end-to-end solutions.
Build custom solutions using JavaScript, APIs, and external platforms (Cloudflare, Pipedream, n8n, etc.), Collaborate with the Sales and Customer Success teams, providing technical expertise on customer projects and supporting pre-sales efforts when needed.
Support marketing and community efforts through technical content and use-case demonstrations.
3+ years in a Support Engineering, Solutions Engineering, or similar technical customer-facing role, with strong experience guiding enterprise customers through complex software decisions.
~ Strong technical grounding in SaaS, APIs, and enterprise integrations — hands-on experience making requests, reading API documentation, and connecting third-party services, automations, and data flows.
~ Working knowledge of HTML, CSS, and JavaScript: enough to understand, adapt, and build lightweight front-end components or customize embedded experiences.
~ Fluent in English and Spanish, with eligibility to work in Spain.
Builder mindset - has independently designed and built products, tools, or projects end-to-end.
Skilled at collaborating with cross-functional teams and managing multiple stakeholders.
Internal tools, automations, and data are reliable and well-maintained.
Remote & Hybrid culture.
~ Office in Barcelona.
~ Flexible working schedule.
~ Open vacation policy and adaptable holidays so you can take time off when you need it.
~ Training budget
~ 26 days of paid vacation (23 regular days + December 24th & 31st) + one day for your birthday
~ English & Spanish lessons
~ Flex compensation with Cobee (by Pluxee).
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📌 Solutions Engineer (Hybrid) (Barcelona)
🏢 Landbot. Io
📍 Barcelona