We’re Fever, the world’s leading tech platform for culture and live entertainment,
To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +40 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
We’ve teamed up with major industry leaders like Netflix, F.Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading integral investors! We love our customers and always aim to provide the best service. INFO: The Schedule for the morning-shift position is 8:00am to 4:00pm (5 days/week) with 30 minutes of break.
Customer Service by phone, e-mail or social media for solving any incidents generated daily. Managing and efficiently handling incoming calls and chats will be a critical aspect of this role to ensure efficient and high-quality communication with clients
Take the extra mile to engage customers
Previous experience in User Support or Customer Service positions are highly valuable.
Previous experience using Zendesk is preferred.
High Catalan level (oral & written) and fluent in Spanish or English
Skilled at planning, organizing, prioritizing and executing simultaneous tasks.
Are incredibly detail-orientated with excellent time-management skills.
You can expect to join a group of diverse, hardworking team players,



where a cultural fit is someone willing to stay humble and learn, and can work nimbly. 100% remote
~ Health and dental insurance
~ Fever's Blog | Tech.Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice Seniority level
~ Seniority level Entry level

Employment type Full-time

Industries Software Development
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