We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.
About Us We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.
As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.
About Energy Systems We help customers navigate the complex transition to a decarbonized and more sustainable energy future. We do this by assuring that energy systems work safely and effectively, using solutions that are increasingly digital. We also help industries and governments to navigate the many complex, interrelated transitions taking place globally and regionally, in the energy industry.
About The Role GreenPowerMonitor, a DNV company, is at the heart of the integral energy transition. We use data-driven digital solutions to optimize the performance of renewable energy installations worldwide.
Are you passionate about building strategic customer relationships in the energy storage sector? Do you enjoy understanding customer needs, influencing business decisions, and helping shape innovative digital solutions?
You will manage relationships with some of GreenPowerMonitor's (GPM) most strategic BESS customers,



particularly with a focus on the Chinese market. Acting as the voice of the customer, you will gather market insights, identify growth opportunities, and work closely with product, commercial, engineering, and delivery teams to ensure our solutions continue to meet evolving market needs.
Manage and grow relationships with GPM’s key strategic BESS customers, particularly in the Chinese market, acting as a trusted advisor and primary point of contact throughout the customer lifecycle.
Drive business growth opportunities across Battery Energy Storage Systems (BESS), Hybrid Plants, and Grid applications by supporting strategic commercial initiatives and coordinating with regional sales and cross-functional teams.
Collect and share market intelligence, including customer feedback, industry trends, competitor activity, and emerging opportunities, to support business strategy and decision-making.
Translate customer and market requirements into solution opportunities, collaborating closely with Product Management, Engineering, and Delivery teams to enhance GPM’s products and services.
Support strategic customer engagements at both technical and business levels, helping customers maximize the value, performance, and reliability of their energy storage assets through GPM’s digital solutions.




Serve as a subject matter expert for the energy storage market, sharing knowledge, mentoring commercial teams, and contributing to GPM’s growth and market positioning in the BESS sector.
What we offer Our benefits package is specifically designed to support your physical, financial and social well-being:
Receive guidance from colleagues through coaching, mentoring and participating in international networks,
Advance your professional skills and technical expertise, through individual competence development plans and tailored training,
DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Bachelor's degree in Engineering or related technical field.
~3+ years of experience in the Battery Energy Storage Systems (BESS) industry, ideally in areas such as operations, commissioning, asset management, performance monitoring, technical support, solution engineering, or related functions.
~ Solid understanding of BESS technologies, system operation, performance optimization, and the technical and commercial challenges faced by asset owners and operators.
~ Professional proficiency in Mandarin Chinese and English, with the ability to conduct business discussions, presentations, and negotiations in both languages.
~ Willingness and ability to travel internationally as required to support customers, business development activities, and industry events.

📌 English - Customer Service Representative - Hybrid (Barcelona)
🏢 Dnv
📍 Barcelona