Roche is seeking a Patient Care Country Expert to deliver outstanding customer support across channels for Spain. You will classify, track, and resolve service requests, while ensuring compliance with guidelines and maintaining high customer satisfaction.
You’ll analyse country KPIs, update knowledge bases, and train new advisors, collaborating with leaders to drive continuous improvement and efficient operations in a integral context.
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📌 Spanish-Speaking Patient Care Country Expert (Málaga)
🏢 Roche
📍 Málaga