About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier integral talent and industry-leading corporations. As a leader in European recruitment and BPO solutions, we pride ourselves on delivering bespoke career opportunities that define professional success.

Job Overview

We are currently seeking a dynamic professional for the French Speaking Advisor for Online Payment Platform position in Bulgaria to join a prestigious FinTech firm. This is an exceptional opportunity to advance your career within the rapidly evolving financial technology sector while enjoying the vibrant international culture of Sofia.

Key Responsibilities

- Provide high-level support to users of a leading digital financial ecosystem.
- Ensure secure and efficient navigation of complex online payment processing systems.
- Identify and resolve technical or transactional inquiries with a focus on FinTech compliance standards.
- Maintain clear and professional communication with French-speaking clients across all platforms.
- Collaborate with international teams to optimize customer experience and platform security.
- Stay updated on the latest financial trends and regulatory updates relevant to the payment industry.
- Report and document platform feedback to contribute to ongoing service improvements.
- Native or fluent French (spoken and written).
- Valid EU passport (mandatory).




- Strong interest in the FinTech industry and digital financial trends.
- Excellent communication skills with a customer-centric mindset.
- Ability to thrive in an on-site professional environment in Sofia, Bulgaria.
- Previous experience in customer support or financial services is considered an advantage for this French-speaking job.

What We Offer

- Competitive Monthly Salary
- Fully Paid Training
- Comprehensive Health Insurance
- Fully Paid Relocation Package (flight, transfer, hotel)
- Monthly Performance Bonus
- €1,500 Signing Bonus (one-time)
- Professional growth opportunities in one of the leading French-speaking jobs in Bulgaria.

Life in Bulgaria

Bulgaria offers an exceptional quality of life, blending ancient history with a modern, fast-growing economy. Living and working in Bulgaria provides an affordable lifestyle without compromising on luxury, featuring stunning landscapes, vibrant nightlife, and a welcoming international community. As one of the top destinations for expatriates, Bulgaria is the perfect setting for those seeking a new adventure.

With a booming tech scene, Bulgaria has become a central hub for various international enterprises. Beyond the career benefits, you will enjoy world-class culinary experiences, diverse weather, and the unique cultural heritage that makes Bulgaria a truly rewarding home for talented professionals.

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📌 French Speaking Advisor for Online Payment Platform - Work In Sofia, Bulgaria (España)
🏢 Mercier Consultancy Group
📍 España