HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘general approach, local touch’ mentality. The Product Manager Salesforce is responsible for designing, implementing, maintaining and evolving Salesforce as Roiback’s customer-centric commercial operating system , ensuring that Marketing, Acquisition, Customer Success, Service Desk, Growth and Finance operate through connected, automated and reliable processes.

The role combines hands-on Salesforce implementation,



database and data quality management, process automation, AI-enabled Salesforce tools and business understanding across the full customer lifecycle — from prospecting to customer growth and churn prevention.

Without this role, Roiback would lack the internal technical and operational capability required to further evolve Salesforce as a customer-centric commercial operating system, enabling the full customer lifecycle across Marketing, Acquisition, Customer Success, Service Desk and Growth

Own and evolve Salesforce as the commercial operating system.
Implement Salesforce processes and automations hands-on
Ensure CRM data quality, database logic and reporting reliability
Enable customer-centric commercial processes
Drive AI-enabled Salesforce tools and system integrations
Manage Salesforce maintenance, support and adoption
Support CRM roadmap and cross-functional governance

Strong Salesforce technical kn

📌 Manager - Product Manager (Galicia)
🏢 HBX Group
📍 Galicia