B2B Customer Success Representative (German Speaker)
Si desea saber un poco más sobre esta posibilidad, o está considerando presentar su candidatura, por favor, lea la siguiente información del puesto.
Revelyst – Adventure Sports Group Europe is a fast-growing international company operating in the sports and outdoor industry. We are committed to delivering exceptional service and building long-term partnerships with our dealers across EMEA.
We are looking for a proactive, customer-oriented and data-driven B2B Customer Success Representative to manage a portfolio of dealers in german speaker countries. This role is key to ensuring customer satisfaction, operational excellence and strong commercial relationships.
If you enjoy working in a dynamic environment, interacting with international stakeholders and combining operations with customer success — this opportunity is for you.
The main tasks of the position are:
The B2B Customer Success Representative will manage a portfolio of dealers, ensuring smooth order execution, strong relationships and high service levels.




Customer & Dealer Management
- Manage a portfolio of Direct Countries dealers across EMEA
- Build strong, long-term relationships with assigned dealers
- Ensure high levels of customer satisfaction through quality service
- Act as the main point of contact for operational and service-related topics

Order Management & Operations
- Manage and validate the orderbook for assigned dealers
- Perform order entry in SAP (ERP system)
- Track and follow up orders, liaising with warehouses and logistics teams
- Ensure on-time and in-full delivery (OTIF)
- Handle operational issues such as refusals, returns and warranties
- Manage proforma processes

Data & Reporting
- Prepare and maintain customer order databases
- Analyze data and performance indicators to support decision-making
- Provide reporting on key KPIs and service levels
- Ensure accuracy and consistency of customer data

Cross-functional Collaboration
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📌 B Customer Success Representative (Barcelona)
🏢 Revelyst
📍 Barcelona