About The Company
Global University Systems (GUS) is one of the world’s most dynamic, inclusive, and diverse education organisations. GUS is an international network of higher education institutions, brought together by a shared passion for accessible and industry-relevant qualifications. We deliver a wide variety of programmes, including bachelor’s degree programmes, master’s degree programmes, professional training, English Language training, and corporate & executive education. When someone chooses to study at one of our institutions, whether on campus in Europe, North America, Asia or even in their own home, they are joining a network of over 100,000 students worldwide. When you decide to work with GUS, you will be joining an industry leading, general organisation that has a reach in over 150 different countries.
Primary Purpose The Operations Manager plays a critical role in supporting international business development, institutional enrollment, and student recruitment efforts. Work closely with Business Development Coordinators, Business Developers,



and the Director of International Recruitment to streamline operations.
Oversee project planning, execution, and process improvements to enhance efficiency.
Manage incoming agent inquiries, ensuring seamless business relationships.
Track and analyze KPIs, team targets, and performance metrics.
Provide business-critical insights and strategic recommendations to senior leadership.
Maintain databases, ensuring accurate data collection and reporting.
Support contract compliance policies and ensure adherence to internal procedures.
Coordinate strategic enrollment management initiatives across departments and teams.
Proven experience in operations, business development, or project management.
Ability to manage multiple projects in a fast-paced, global environment.
Strong analytical skills, with experience in data reporting and performance metrics.
Proficiency in Excel, Salesforce, and other CRM tools.
Excellent communica

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