Position: Customer Service Administrator, Full-time | Office Based Salary: €24,000 + bonus Location: Castellbisbal Our client is looking to recruit a customer-focused Customer Service Administrator to join their team in Castellbisbal. This is a varied role supporting customers, processing orders and working closely with sales, warehouse and logistics teams. Key Responsibilities: * Respond to customer enquiries by phone and email. * Process orders, returns and exchanges accurately. * Resolve customer queries and issues professionally. * Maintain accurate customer and order records. * Produce weekly reports for key customer accounts. * Manage promotions to support product sales. * Liaise with warehouse and logistics teams to ensure timely deliveries. * Work closely with sales and other departments to support customers. About You: * Ideally 3 years customer service experience. * Fluent in both Spanish and English.



* Good communication and organisational skills. * Problem-solving ability with a positive, customer-focused approach. * Good Microsoft Office skills, particularly Excel, Word and Outlook. * Accurate, well organised and able to work independently and as part of a team. Working Conditions: * Monday-Thursday: 08:30-17:30. * Friday: 09:00-17:00. * One day per week working remotely following successful completion of probation. * Holiday entitlement in accordance with the collective agreement. * Applicants must live within a reasonable commuting distance of Castellbisbal and be able to drive, as public transport is not available. Interested candidates should forward their CV in strictest confidence to Paul Davidson pdasearchandselection.com | [email protected]

📌 Customer Service Administrator (España)
🏢 PDA Search Selection
📍 España