08 sep
|
Capgemini
|
Comunidad de Madrid
08 sep
Capgemini
Comunidad de Madrid
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
We are looking for an experienced Senior Google Workspace Administrator to join an international team supporting a leading aerospace and defense environment.
⚙️ Your role:
- Administer and support the Google Workspace environment
- Manage and troubleshoot complex Level 2 incidents and service requests
- Support end users across Google Workspace applications , including:
Gmail
Google Meet
Google Drive
Google Chat
Google Docs, Sheets and Slides
- Manage incidents and requests through ITSM tools (Remedy)
- Investigate and resolve technical issues while ensuring service continuity
- Work closely with technical teams to identify knowledge gaps and support continuous improvement
- Participate in knowledge transfer activities when required
Your profile:
- Advanced experience administering Google Workspace
- Strong hands-on experience providing L2 support for Google Workspace services
- Experience managing incidents, requests and user support activities
- Knowledge of ITSM processes and ticketing tools such as Remedy
- Good understanding of Google Workspace security and administration concepts
- Ability to work in an international environment and communicate effectively in English
We value all applications and offer in-person and online training and certifications. Even if you do not adjust 100% of the requirements, we want to meet you
What will you love about working here?
- Wellbeing HUB – A full program designed to support your physical and mental wellbeing, including initiatives such as Wellhub .
- Adaptable Compensation Plan – Choose benefits that best fit your needs
📌 Google Workspace Administrator (Comunidad de Madrid)
🏢 Capgemini
📍 Comunidad de Madrid