Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Web / CMS Consultant to continue developing interactions with our customers throughout their Customer Journey Map, ensuring to increase their satisfaction and loyalty to the brand.

This role requires a minimum of two days per week of on-site attendance at the office (Arturo Soria)

Core Responsibilities

Portal Administration:

Oversee the daily operations and maintenance of the HCP web portal via Content Management Systems
Design Implementation:

Convert

Figma

wireframes and high-fidelity mockups into fully responsive, high-performing web pages that align with brand identity.
Information Architecture & Governance:

Direct the site’s structural design and web compliance policies to ensure seamless navigation and adherence to corporate standards.
UX Collaboration:

Partner with UI/UX teams to refine the digital journey,



prioritizing web accessibility, ease of use, and visitor retention.
Performance Optimization:

Execute and track

SEO ,

Conversion Rate Optimization (CRO) , and

A/B testing

initiatives to enhance portal efficiency.
Data Intelligence:

Leverage

Google Analytics

and

Looker Studio

to transform raw data into actionable insights for executive reporting.
Stakeholder Management:

Act as the primary liaison between the Customer Experience department and internal business units, balancing and prioritizing diverse project requirements.
Project Oversight:

Utilize project management frameworks and tools to ensure the punctual delivery of complex digital tasks.
MarTech Integration:

Support the digital ecosystem by aligning web efforts with

Marketing Automation ,

Salesforce Marketing Cloud (SFMC) , and

CRM

workflows.

Required Qualifications and Skills

Professional Background:

3+ years of

📌 Wordpress Developer (Madrid)
🏢 Omega CRM, A Merkle
📍 Madrid