Build Creators Who Don’t Just Launch - They Last.:
You know _that_ shift.
When a creator stops saying
“I’m building something ”
and starts saying
“I’m scaling something.”
- That moment?_
That’s your territory.
At Passion.io, we’re building at the frontier of the creator economy. We’re rolling out AI-powered features that radically accelerate how creators build, launch, and scale inside our platform - and you’ll be part of that evolution.
This role exists to guide creators through onboarding, launch, monetisation, and retention - so they don’t just publish an appThey build a business that lasts.
Not just hype.
Not just downloads.
Revenue. Renewal. Reputation.
Now, we’re doubling down.
Which meansThis isn’t traditional Customer Success. We need someone who understands:
- Audience growth
- Offer positioning
- Monetization psychology
- Revenue strategy and conversations
- And what it actually takes to scale a personal brand
You _don’t wait for churn_ signals. You _design momentum before_ they happen.
If you’ve lived inside the creator economy - built something, coached something, launched something - keep reading. This one’s for you
A Day In Your Creator Orbit:
You’ll manage ±45 premium creators - primarily US-based (so yes, EST/PST is part of your rhythm).
On any given day, you’re:
- Guiding a creator through refining their offer and pricing
- Reviewing funnel strategy before a launch
- Spotting early churn signals in your portfolio
- Documenting progress and revenue milestones:
- Jumping on a momentum call where you challenge thinking (with care and clarity):
- Ensuring creators are leveraging new product features
You’re not reacting. You’re steering.
You’re commercially aware.
You treat _their_ growth like it’s partly _yours_.
A Week in Your Growth Engine:
- Running structured business review sessions
- Executing and refining lifecycle playbooks:
- Monitoring NRR, engagement signals, and health scores:
- Identifying upsell opportunities naturally thr
📌 Creator Success Manager (Barcelona)
🏢 Passion.io
📍 Barcelona
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