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Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place

We're looking for an Implementation Partner Manager to help us build and grow Lightspeed's partner ecosystem in Spain.
Since the Spanish market is still in its early launch phase, you'll also pick up partner operations work across EMEA, things like onboarding queries, configuration requests, and partner escalations, providing the wider Partner Implementation team with direct capacity relief from day one.

Over time, as Spain grows, your focus will shift more towards local partner management, and you'll become Lightspeed's go-to person for the region, setting the stage for future field sales and partnership roles.

_Please note that this role is based in Madrid, Spain_

What you'll be doing:
- Help find, recruit, and onboard new implementation partners in Spain to grow and expand a local partner network
- Own the day-to-day relationship with existing partners and make sure they hit Lightspeed's quality, certification,



and performance standards
- Train and enable partners so they can successfully implement Lightspeed products on their own
- Pick up and resolve cross-regional Partner Ops tickets across EMEA, handling partner queries and escalations
- Track partner performance metrics and step in when things need to be improved or corrected
- Work closely with Sales, Onboarding, and Product to keep partner strategy aligned with Lightspeed's go-to-market plans for Spain
- Be the voice of the Spanish market internally: share partner feedback, local insights, and competitive intelligence with the wider team
- You'll have the opportunity to get face time with partners through onsite visits and business reviews, and represent Lightspeed at local industry events and trade fairs where relevant

_And a little bit of...._:
- Helping onboard future Spain-based roles (e.g., Partner Growth Managers, Partner Development Managers) as

📌 Implementation Partner Manager (Madrid)
🏢 Lightspeed Commerce
📍 Madrid