About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, specializing in connecting top-tier talent with industry-leading organizations across Europe. We pride ourselves on facilitating career-defining opportunities, including exclusive Polish-speaking jobs for candidates looking to elevate their professional journey in the dynamic gaming and esports sector.
Job Overview
We are currently recruiting for a Polish Speaking Back Office Gaming Support Specialist position in Bulgaria, based in the heart of Sofia’s thriving tech hub. This role is perfect for a passionate gamer who wants to merge their language expertise with a career in the high-growth Gaming & Esports industry, while enjoying a fully supported relocation experience.
Key Responsibilities
- Manage back-office administrative tasks specifically tailored to gaming account integrity and platform security.
- Provide high-level support to Polish-speaking players, ensuring a premium experience within the esports ecosystem.




- Monitor and analyze real-time gaming activity to identify and elevate irregularities.
- Coordinate with internal teams to resolve technical inquiries related to gaming platform functionality.
- Maintain detailed documentation and reporting to ensure compliance with industry-standard gaming regulations.
- Contribute to the ongoing development of internal support processes to enhance the gaming user journey.
- Stay updated on the latest trends in the Gaming & Esports market to provide informed assistance to our diverse player base.
- Native or fluent Polish (spoken and written).
- Valid EU passport (mandatory).
- A genuine passion for the Gaming & Esports industry and digital entertainment platforms.
- Strong organizational skills with a keen eye for detail in a high-paced digital environment.
- Exceptional problem-solving abilities and a customer-centric mindset.
- Previous experience in back-office support or customer relations is considered a signifi

📌 Polish Speaking Back Office Gaming Support Specialist (España)
🏢 Mercier Consultancy Group
📍 España