Customer Service Representative (Spanish-Catalan-speaking) - Hybrid - Sports Industry BC01
Job Title:
Customer Service Representative (Spanish-Catalan-speaking) - Hybrid - Sports Industry BC01
Job Title:
Customer Service Representative (Spanish-Catalan-speaking) - Hybrid - Sports Industry BC01
Job Description
Experience the power of a game - changing career
Are you looking for what’s next? We’re a general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.
Career growth and personal development
We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix,
there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
What you will do in this role
- Take incoming contacts (via telephone and email) and solve users' demands
- Log call details onto call management systems and provide response and resolution within SLA
- Maintain service and product knowledge and expertise associated with applications specific to individual clients
- Understand the customer profile and maintain appropriate communication in relation to it
- Ensure contractual SLA is maintained
- Act as a Brand Ambassador for the company and their products
Your qualifications
- - Are proficient or bilingual in Spanish and Catalan and have advanced in English
- - Good disposition to work in a customer serv
📌 Customer Service Representative (Málaga)
🏢 Concentrix
📍 Málaga
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