What is Storyly?
Storyly is the only user engagement platform that brings stories to your mobile app. You can integrate into your app easily, create stories for your users, and track results. With native SDKs and dedicated dashboards, Storyly opens up limitless engagement, conversion boost, and monetization possibilities for apps. Apps that integrate with Storyly have proven to amplify the mobile experience that leading to more engaged users with higher retention and monetization.
The easiest way to explore Storyly is to check out www.storyly.io
What You Do
On a daily basis, you’ll be working with general scale brands, app owners, to make sure they get the best out of Storyly features. This involves, creating content strategies or best practices based on their goals & objectives, analyzing the performance of their content on Storyly to maximize the value, exploring the mobile marketing world to generate new insights and inspirations for the customers, eventually targeting churn zero and maximum customer satisfaction.
Within one day,



the Storyly customer success manager can present a demo to a big multinational bank, can work on the content strategy with a multi-country content platform app, can create a case study out of the conversion-boosting impacts of Storyly for an e-commerce giant, or renew the contract of a world’s largest dating app by showing them why Storyly is indispensable for their success.
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Responsibilities
Help app developers make the most out of Storyly by onboarding and supporting them with integrations and optimizing their performance with interaction reports
Achieve zero churn with assigned customer accounts
Follow up on the activities of the customers through Storyly dashboard, proactively investigate whether they benefit from the product fully, and offer them alternative use scenarios accordingly with “churn zero” as the main KPI
Design and present custom product demonstrations based on the requirements
Create custom slide decks to assist proo

📌 Customer Success Manager (Barcelona)
🏢 AppSamurai
📍 Barcelona