Junior IT Support Technician | Madrid

Madrid (Calle Cronos)

Permanent Contract

Employed by Tenth Revolution Group

100% Onsite

At

Tenth Revolution Group , we are currently looking for a

Junior IT Support Technician

to join a project with one of our clients, a company specializing in

IT infrastructure, systems support, and technology solutions for Point of Sale (POS) and Self-Checkout environments

used by organizations within the retail sector.

This role is idóneo for a junior IT professional looking to gain hands-on experience in Support and Infrastructure while following a clear career path toward

Systems Administration .

Responsibilities
Manage and resolve incidents using ticketing systems.
Provide technical support to end users.
Install, configure, and maintain IT equipment and workstations.
Assist with the administration and maintenance of IT systems.
Monitor systems and support operational activities.
Work with Linux environments (primarily CentOS and Red Hat).
Follow security and maintenance procedures.




Collaborate with technical teams to ensure service continuity.

Requirements
IT-related education (ASIR, SMR, IT Vocational Training, Bootcamp, or similar).
Approximately

6 to 18 months of experience

in IT Support, Helpdesk, Service Desk, or Systems Support.
Basic Linux knowledge.
Familiarity with ticketing tools.
English level B1/B2.
Spanish C/C2
Strong interest in developing a career in Systems Administration and Infrastructure.

Nice to Have
Active Directory
Microsoft 365
Windows Server
DNS, DHCP, VPN
Virtualization technologies
Previous onsite or remote support experience

What We Offer
Permanent contract with Tenth Revolution Group.
Structured training and career development.
Clear progression into Systems Administration.
Exposure to Linux and enterprise infrastructure environments.
Opportunity to work alongside experienced technical professionals.

Important
The employment contract will be directly with

Tenth Revolution Group , whil

📌 Junior IT Support Technician (Madrid)
🏢 Tenth Revolution Group
📍 Madrid