Location: Barcelona, Spain
Salary: €22.249 gross/year
Schedule: Full-time (39 hours/week), rotational shifts between 09:00-20:00 (Monday to Sunday, 2 days off per week)

Overview of the company:
Our client is a general leader in digital business services, known for delivering world-class customer experiences for top international brands. They aim to build a work culture where employees feel motivated, supported, and proud of their work. In their vibrant Barcelona office, they are now looking to hire a Danish-speaking Travel Advisor to join their exciting team.

Role

As a Danish Travel Advisor, you will be supporting travelers and accommodation providers through a major online travel platform. Your main tasks include:
- Understanding and identifying customer needs
- Mediating between international travelers and accommodation providers
- Clarifying inquiries regarding services, payments, or technical issues
- Ensuring a consistently high level of customer satisfaction
- Working with various systems (CRM, Office 365, internal platforms)

Requirements:




To be successful in this role you need:
- Fluency in Danish and advanced English
- Prior experience in customer service (B2B or B2C) or contact center environments is valued
- Excellent communication and listening skills (both written and spoken)
- PC literacy and ability to work with tools such as Office 365 and CRM platforms
- Strong problem-solving attitude and attention to detail
- Open-mindedness toward changing business priorities and processes
- Affinity with online travel/accommodation platforms
- Availability to work from the office and from home (within 100 km of the office)

Benefits
- Full salary: €22.249 gross/year
- Temporary contract with the opportunity for a long-term permanent role
- 3 weeks of paid initial training and continuous personal coaching
- Feel Good Program: Enjoy activities like Spanish lessons, running clubs, beach volleyball, and more
- Private health insurance offered with permanent contra

📌 Danish Speaking Travel Advisor (Barcelona)
🏢 Talingual
📍 Barcelona