Build Creators Who Don’t Just Launch - They Last.:
You know _that_ shift.

When a creator stops saying
“I’m building something ”

and starts saying
“I’m scaling something.”
- That moment?_

That’s your territory.

At Passion.io, we’re building at the frontier of the creator economy. We’re rolling out AI-powered features that radically accelerate how creators build, launch, and scale inside our platform - and you’ll be part of that evolution.

This role exists to guide creators through onboarding, launch, monetisation, and retention - so they don’t just publish an appThey build a business that lasts.

Not just hype.
Not just downloads.

Revenue. Renewal. Reputation.

Now, we’re doubling down.

Which meansThis isn’t traditional Customer Success. We need someone who understands:
- Audience growth
- Offer positioning
- Monetization psychology
- Revenue strategy and conversations
- And what it actually takes to scale a personal brand

You _don’t wait for churn_ signals. You _design momentum before_ they happen.





If you’ve lived inside the creator economy - built something, coached something, launched something - keep reading. This one’s for you

A Day In Your Creator Orbit:
You’ll manage ±45 premium creators - primarily US-based (so yes, EST/PST is part of your rhythm).

On any given day, you’re:
- Guiding a creator through refining their offer and pricing
- Reviewing funnel strategy before a launch
- Spotting early churn signals in your portfolio
- Documenting progress and revenue milestones:
- Jumping on a momentum call where you challenge thinking (with care and clarity):
- Ensuring creators are leveraging new product features

You’re not reacting. You’re steering.

You’re commercially aware.

You treat _their_ growth like it’s partly _yours_.

A Week in Your Growth Engine:
- Running structured business review sessions
- Executing and refining lifecycle playbooks:
- Monitoring NRR, engagement signals, and health scores:
- Identifying upsell opportunities naturally thr

📌 Creator Success Manager (Madrid)
🏢 Passion.io
📍 Madrid