A Gartner Magic Quadrant Leader for 16 years in a row, Qlik helps teams get more out of AI with trusted data products, a powerful analytics engine, and AI agents. The Agentic Customer Success Manager RoleThe Agentic Customer Success Manager (CSM) is a scaled, low-touch role focused on driving retention and product adoption across a large portfolio of Qlik customers. In this role, you’ll use automation, data-driven insights, and scalable engagement programs to maximize customer impact. This opportunity is adecuado for someone who thrives in a high-velocity environment and is excited by a technology-led approach to customer success rather than traditional one-to-one account management. This is an opportunity to work at the intersection of data, AI, and customer experience. As one of the first CSMs at Qlik to operate within an agentic model, you’ll use automation, data, and intelligent engagement programs to support hundreds of customers at scale.Develop your career through a clear progression path from Associate CSM to Principal CSM,



with defined expectations and opportunities to take on greater responsibility.Join a globally recognized organization that is actively investing in AI-driven customer success, with the tools, data, and autonomy to improve customer outcomes.Use data and customer health signals to identify risks, prioritize opportunities, and design proactive customer interventions.Help shape and continuously improve Qlik’s scalable customer success model, ensuring customers across the portfolio receive the engagement, education, and support they need to realize value from their investment.Analyze customer data and health signals to identify trends and at-risk accounts, then design targeted interventions that increase engagement and reduce churn.Build and deliver scalable digital programs, including onboarding journeys, educational content, webinars, and automated touchpoints.Help customers increase adoption and realize greater value from Qlik’s cloud and clie

📌 Customer Success Manager, (Barcelona)
🏢 Qliktech
📍 Barcelona