Mercier Consultancy Group is a premier international recruitment and BPO firm, specializing in connecting elite talent with industry-leading brands across Europe. We pride ourselves on facilitating career-defining opportunities that blend professional growth with exceptional lifestyle experiences.
Job Overview
We are seeking a passionate individual for the Polish Speaking Fitbit Customer Support Specialist position in Bulgaria to join our dynamic team in the thriving Fitness & Wellness industry. This is one of the most exciting Polish-speaking jobs currently available, offering you the chance to support general users in achieving their health goals while enjoying a high-quality lifestyle among our growing international community.
Key Responsibilities
- Provide world-class customer support to Polish-speaking users regarding their Fitbit wearable devices and wellness ecosystem.
- Troubleshoot technical issues related to fitness tracking, heart rate monitoring, and application synchronization.
- Educate users on how to maximize their wellness journey using Fitbit's suite of health features and data insights.
- Maintain high levels of customer satisfaction by delivering professional, empathetic, and efficient service in the Fitness & Wellness sector.
- Document user interactions accurately to assist in the continuous improvement of product performance.
- Act as a brand ambassador for Fitbit, promoting a culture of health and active living.
- Collaborate with internal teams to resolve complex technical concerns and hardware inquiries.
- Native or fluent Polish (spoken and written).
- Valid EU passport (mandatory).
- A strong interest in the Fitness & Wellness industry and a passion for technology.
- Excellent communication skills with a customer-centric mindset.
- Ability to work on-site in Sofia, as this is a key Polish Speaking Fitbit Customer Support Specialist position in Bulgaria.
- Proficiency in English for corporate training and
📌 Polish Speaking Fitbit Customer Support Specialist (España)
🏢 Mercier Consultancy Group
📍 España
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