Job Title:

Customer Service Sales Representative (Dutch-Speaking) Hybrid HS03

Job Description

Experience the power of a game-changing career

Wantto be part of an innovative and growing team?We’rea general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Ifyou’relooking to grow and be inspired, as a Customer Service Sales Representative inBarcelona (Hybrid), you will be part of our team ofgame-changerswho are powering the brands of the future in tech.

Career growth and personal development

This isa great opportunityto experience the power ofwhat’snext and develop “friends for life” at the same time.We’llgive you all the training,cutting-edgetechnologies, and the continuing supportyou’llneed to succeed.

What you will do in this role

In everything we do, we believe in doing right by and for people – our clients,theircustomers, our people, our community, and our planet.





As a Customer Service Sales Representative on our team, you will:
- Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests
- Fast and effective reply to inbound queries
- Make outbound calls when necessary to solve issues with customers and different internal business units
- Create quote and follow up with cross selling / up selling and a proactive and service attitude
- Ensuring personal knowledge of the Store portfolio and Post salesprocess´sare maintained
- Initiate & manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations using multiple tools, such as CRM & Order Status Suite with a high quality, efficient and customer centric approach.

Your qualifications

We embrace ourgame-changerswith open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to hel

📌 Customer Service Sales Representative (Barcelona)
🏢 CNX
📍 Barcelona