B2B Customer Success Representative (German Speaker)
¿We are committed to delivering exceptional service and building long-term partnerships with our dealers across EMEA.
We are looking for a proactive, customer-oriented and data-driven B2B Customer Success Representative to manage a portfolio of dealers in german speaker countries. This role is key to ensuring customer satisfaction, operational excellence and strong commercial relationships.
If you enjoy working in a dynamic environment, interacting with international stakeholders and combining operations with customer success — this opportunity is for you.
The B2B Customer Success Representative will manage a portfolio of dealers, ensuring smooth order execution, strong relationships and high service levels.
Ensure high levels of customer satisfaction through quality service
Act as the main point of contact for operational and service-related topics
Perform order entry in SAP (ERP system)
Data & Reporting
Prepare and maintain customer order databases
Analyze data and performance indicators to support decision-making




Provide reporting on key KPIs and service levels
Ensure accuracy and consistency of customer data
Collaborate with Sales teams to support dealer performance and satisfaction
Fluent German and English (mandatory)
Experience in Customer Service, Sales Support or Operations (Retail, FMCG, Fashion or Sports industry preferred)
Knowledge of SAP, Salesforce and Excel
Strong data orientation and analytical skills
Strong customer service mindset
Great working environment and the opportunity to be part of a leading international company in the sports and outdoor industry
~€10 meal voucher for every day worked from the office
~ Hybrid working model: 3 days in the office (Tuesday, Wednesday and Thursday) and 2 days remotely (Monday and Friday)
~7 additional remote working days per year
~ Employee discounts on products across our brands

Apply now and join our Customer Success team in Europe.

📌 B Customer Success Representative with German (Sallent)
🏢 Revelyst
📍 Sallent