Senior Manager Operations - Ocean Export

C.H. Robinson is seeking a Senior Manager Operations – Ocean Export to be based at any of the following EU locations: Barcelona, Valencia, Milan or Paris.

As Senior Manager Operations – Ocean Export you will provide leadership across multiple operation teams in Southern Europe. In this role, you will drive operational excellence, ensuring efficiency, quality, and world-class service delivery across the end-to-end export process.

Additionally, you will lead and develop operations leaders, optimize performance through data-driven insights, and continuously improve processes to meet business and customer objectives.

If you believe your experience aligns with this role, we encourage you to submit your application

RESPONSIBILITIES:

The duties and responsibilities of this position consists of, but are not limited to, the following:
- Drive operational performance by monitoring productivity, quality, and service delivery, ensuring alignment with business goals and service standards




- Analyze KPIs to identify opportunities and implement improvements that enhance efficiency, service levels, and cycle times
- Lead continuous improvement initiatives to optimize processes, remove friction, and increase operational effectiveness
- Manage and optimize budget performance to achieve business objectives with maximum efficiency
- Lead, coach, and develop operations leaders and teams, fostering a high-performance culture focused on quality and accountability
- Build organizational capability by understanding team strengths and aligning skills with business needs
- Manage employee performance, engagement, and development, implementing actions to strengthen culture, collaboration, and retention
- Partner with Talent Acquisition to build a strong and diverse talent pipeline, including recruiting and onboarding
- Oversee merit and equity programs, aligning compensation with performance outcomes
- Develop and execute operational strategies tha

📌 Senior Manager Operations (Laza)
🏢 C. H. Robinson
📍 Laza