About Luxehouze
Luxehouze is a fast-growing omnichannel luxury marketplace operating across Indonesia and Singapore, serving high-value customers in watches, fashion, and beauty. We operate in an environment where trust, speed and excellence matter, and where outcomes matter more than activity.

We are looking for a Digital Sales Support, who takes responsibility naturally, thinks in outcomes and wants to build, improve, and scale — not just “execute tasks.”
What Will Be Challenging
Please read this carefully - it’s here to help you self-select.
Expectations are high and visible
Problems may be ambiguous and fast-moving
Priorities can change as the business scales
Feedback is direct and frequent
Performance is measured by results, not intentions
If you require rigid structure, narrow scope, or close supervision to perform well, this environment may not be a good fit.
Responsibilities:
Handle customer inquiries,



advices and suggestions via omnichannel
Sort leads, list leads and assign leads to Sales Team
Categorize Inquiry
Collaborate with the Sales team for leads generation
Requirement & Qualifications:
Minimum two years of customer success/service experience preferred
Organized and detail-oriented
Demonstrated ability to work both collaboratively as part of a team and independently
Strong problem resolution skills and proven ability to engage and interact with internal teams to resolve client issues
Comfortable using and learning software: MS Office (Excel), Chat BOT system, CRM, ticketing/tracking systems, etc.
Outstanding written and verbal communication skills, coupled with strong empathy for customers and their success
Willing to work in shifting and/or weekends and public holiday

📌 Digital Sales Support (Denia)
🏢 Luxehouze
📍 Denia