B2B Customer Success Representative (French speaker)

Revelyst – Adventure Sports Group Europe is a fast-growing international company operating in the sports and outdoor industry. We are committed to delivering exceptional service and building long-term partnerships with our dealers across EMEA.

We are looking for a proactive, customer-oriented and data-driven B2B Customer Success Representative with French language skills to manage a portfolio of dealers in Direct Countries. This role is key to ensuring customer satisfaction, operational excellence and strong commercial relationships.
If you enjoy working in a dynamic environment, interacting with international stakeholders and combining operations with customer success — this opportunity is for you.

The B2B Customer Success Representative will manage a portfolio of dealers, ensuring smooth order execution, strong relationships and high service levels.

Ensure high levels of customer satisfaction through quality service
• Act as the main point of contact for operational and service-related topics

Perform order entry in SAP (ERP system)




• Data & Reporting
• Prepare and maintain customer order databases
• Analyze data and performance indicators to support decision-making
• Provide reporting on key KPIs and service levels
• Ensure accuracy and consistency of customer data

Collaborate with Sales teams to support dealer performance and satisfaction
• Fluent English and French (mandatory)
• Experience in Customer Service, Sales Support or Operations (Retail, FMCG, Fashion or Sports industry preferred)
• Knowledge of SAP, Salesforce and Excel
• Strong data orientation and analytical skills
• Strong customer service mindset
• Great working environment and the opportunity to be part of a leading international company in the sports and outdoor industry
~€10 meal voucher for every day worked from the office
~ Hybrid working model: 3 days in the office (Tuesday, Wednesday and Thursday) and 2 days remotely (Monday and Frid

📌 B Customer Success Representative with French (Cataluña)
🏢 Revelyst
📍 Cataluña