Sobre esta Vacante

Omega CRM, A Merkle Company

Ubicación: Madrid, Community of Madrid, España

Modalidad: On-site

Industria: IT Services and IT Consulting

Descripción del Puesto

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Web / CMS Consultant to continue developing interactions with our customers throughout their Customer Journey Map, ensuring to increase their satisfaction and loyalty to the brand.

This role requires a minimum of two days per week of on-site attendance at the office (Arturo Soria)

Core Responsibilities

Portal Administration: Oversee the daily operations and maintenance of the HCP web portal via Content Management SystemsDesign Implementation: Convert Figma wireframes and high-fidelity mockups into fully responsive, high-performing web pages that align with brand identity.Information Architecture & Governance:



Direct the site’s structural design and web compliance policies to ensure seamless navigation and adherence to corporate standards.UX Collaboration: Partner with UI/UX teams to refine the digital journey, prioritizing web accessibility, ease of use, and visitor retention.Performance Optimization: Execute and track SEO, Conversion Rate Optimization (CRO), and A/B testing initiatives to enhance portal efficiency.Data Intelligence: Leverage Google Analytics and Looker Studio to transform raw data into actionable insights for executive reporting.Stakeholder Management: Act as the primary liaison between the Customer Experience department and internal business units, balancing and prioritizing diverse project requirements.Project Oversight: Utilize project management frameworks and tools to ensure the punctual delivery of complex digital tasks.MarTech Integration: Support the digital ecosystem by aligning web efforts with Ma

📌 Wordpress Developer (Madrid)
🏢 Omega CRM, A Merkle
📍 Madrid