07 sep
|
Mercier Consultancy MD
|
España
07 sep
Mercier Consultancy MD
España
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm dedicated to bridging top-tier talent with world-leading organizations. As a leader in European recruitment and BPO services, we pride ourselves on delivering bespoke career solutions that empower professionals to excel in global roles, including our sought-after Czech-speaking jobs in Greece.
Job Overview
We are currently sourcing candidates for the Czech Speaking Customer Experts for a Top Tech Leader position in Greece. This role offers a unique opportunity to join a general telecommunications pioneer, providing expert support and technical guidance to international clients while enjoying the vibrant lifestyle that only jobs in Greece can offer.
Key Responsibilities
- Deliver premium customer service for a major global telecommunications provider
- Troubleshoot technical inquiries regarding network connectivity, mobile devices, and telecommunications services
- Maintain high levels of customer satisfaction by providing accurate and timely solutions
- Update customer records accurately within our state-of-the-art CRM systems
- Collaborate with cross-functional teams to resolve complex telecommunications technical issues
- Stay updated on the latest telecommunications products and service offerings
- Contribute to team targets and KPIs as a key member of our Czech Speaking Customer Experts for a Top Tech Leader position in Greece
Requirements
- Native or fluent Czech (spoken and written)
- Valid EU passport or work permit for Greece
- Previous experience in customer service or the telecommunications industry is considered an asset
- Strong digital literacy and ability to learn new software platforms quickly
- Excellent communication skills with a customer-centric mindset
- Ability to thrive in a remote work environment while contributing to team success in Greece
Benefits
- Competitive Monthly Salary
- 2 Extra Salaries Per Year (13th and 14th salary)
- Monthly Perf
📌 Czech Speaking Customer Experts for a Top Tech Leader (España)
🏢 Mercier Consultancy MD
📍 España