Experteer Overview

A continuación, encontrará un desglose completo de todo lo que se requiere de los posibles candidatos, así como la forma de presentar su candidatura. Mucha suerte
In this role you will serve as the technical point of contact for Autodesk customers in the AECO Civil space, guiding adoption and ensuring reliable, secure operation at scale. You’ll work with integral enterprise clients within the Proactive Support group to deliver governance, advisory, and data-driven improvements. Expect collaboration with CSMs and TAS to drive customer success plans and impactful cloud/desktop deployments. This is a chance to shape outcomes for large projects through proactive engagement and technical leadership.

Compensaciones / Beneficios
• Establish and maintain technical relationships as the primary contact, coordinating with CSM and TAS to execute customer success plans
• Prioritize and escalate critical issues, ensuring service level compliance
• Provide technical guidance and analytics-based recommendations for enterprise customers




• Apply problem-management to identify opportunities for process and efficiency improvements
• Collaborate with IT and design teams to ensure successful installation, licensing, and performance of Autodesk cloud and desktop applications
• Deliver coaching sessions to drive adoption and progress of the customer success plan
• Conduct proactive engagement through regular case reviews, performance assessments, and alignment of technical insights with customer goals
• Lead key events such as major upgrades and ensure smooth execution
• Offer strategic insights and maintain health governance of customer environments

Responsabilidades
• Bachelor's degree in Civil Engineering or equivalent
• Minimum 5 years' experience with Autodesk Civil products (Civil3D, InfraWorks) and cloud services (Autodesk Construction Cloud/Forma) for large enterprise clients, in a professional xqbhyrx services role
• Strong analytical skills and experience trou

📌 Senior Technical Account Manager- Civil (Barcelona)
🏢 Autodesk
📍 Barcelona