Experience the power of a game-changing career

Are you looking for what’s next? We’re a integral technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Partner Support Representative, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies. As a Partner Support Representative on our team, you will:

Provide basic SEO optimization recommendations, including keyword gap analysis and onsite search improvements Conduct content audits and review automated audit results; prepare key takeaways and action plans for partners Perform quality checks and provide feedback to audit agencies Assess HP brand visibility and findability on partner websites (monthly), including homepage presence, product category links, mini sites, and share of voice Identify optimization gaps on partner sites and share partner-level optimization reports Share content best practices and deliver training to partners Support syndication partner onboarding Identify bugs, content gaps, delivery delays,



and provide feedback to internal teams Monitor execution of eTail toolkits and ensure timely new product introductions (NPI) Provide first-line support for content-related queries Review local language translations for content and keywords Track content and SEO improvements and provide ROI estimations Analyze ratings and reviews landscape and share best practices Review partner KPI dashboards and monitor performance Analyze SEO and SEM performance and provide optimization recommendations Follow up on partner KPI reporting related to digital marketing execution Track overall execution of the digital business plan in line with HP requirements Concentrix is a great match if you:

Are proficient or bilingual in Italian and advanced in English Have good knowledge in IT and preferably storage environments A university degree in marketing, ecommerce, business administration preferred but other degrees will be considered Min. One year of related Online sales and/or digital content management experience Excellent negotiation, management, and strong communication skills (verbal & written) including excellent presentation skills Good computing literacy (Windows, Office, etc.) (Required) Drive to Work toward goal achievement using negotiation, teamwork/collaboration, motivation and time/work prioritization

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📌 Partner Support Representative (Italian-Speaker) Hybrid Hi03 (Madrid)
🏢 Concentrix Spain
📍 Madrid