Are you a

Microsoft Contact Centre as a Service (CCaaS) Lead Software Engineer

seeking a

new interesting challenge ? If your answer is yes, it’s your lucky day so keep reading,

it can be just what you're looking for ! ✍️

Provide technical leadership and guidance to Software Engineers and SDETs across build and support squads. • Lead troubleshooting, issue resolution, bug fixes, and performance optimization in production environments. • Promote DevOps best practices, automation, monitoring, logging, and CI/CD pipelines across squads. • Ensure compliance with design principles, coding standards, and configuration-over-customization best practices. • Microsoft Dynamics 365 Contact Center (CCaaS) • Dynamics 365 CRM • Azure • DevOps & CI/CD Pipelines • Monitoring, Logging & Automation Tools • Agile / Scrum Methodologies Bachelor's Degree. • Strong experience with Microsoft Dynamics 365 Contact Center (CCaaS). • Strong experience with Dynamics 365 CRM. • Experience working in Agile environments and DevOps practices. • Azure knowledge is highly desirable. • English: Advanced (C1). Hybrid (TCS Madrid). • Remote Work: Up to 2 days per week. Permanent contract

- We offer

indefinite contracts

from the first day. •

Pay and benefits

-

Competitive salary

and a

versátil compensation plan

adapted to your needs (Ticket restaurant plan, Childcare Ticket, Transport Ticket and Health Insurance). •

Work from home options

️ - We offer you a

financial support

every month for your

working from home expenses,

if your position allows work from home.



Opportunity knocks

- Being a part of a growing company, we want to support your path with a

career development plan

and

annual performance-based compensation reviews

. •

Bring your buddy

- If

you have referred a friend for an open position

under the BYB Scheme and

she/he

is hired

you’ll receive a

very attractive

cash award. •

Benefit from being a TCSer

️ – By being part of the TCS Spain family you can enjoy

benefits, offers and corporate discounts on the best brands

. •

Tata Consultancy Services (TCS) is an

Information Technology (IT) company

founded in 1968 as part of the

Indian Tata Group

and is

one of the top 3 technology companies globally With a presence in 55 countries

and more than 590,000

employees

, TCS is considered

one of the 10 best companies to work for worldwide in 2026 according to the

Top Employers Institute TCS Spain

started operations in 2001 and currently has a

diverse workforce

that collaborates with the

main Spanish and multinational companies TCS Spain

has been certified as a

Top Employer 2026 and has also been chosen as

one of the 100 Best Companies to Work for in Spain in 2025 according to

Forbes Among the portfolio of services, TCS has

information technology services

,

asset-based solutions

,

global consulting

,

engineering and industrial services

,

digital solutions and services

,

application maintenance and development

,

quality assurance and testing services

,

IT infrastructure

and

BPS

📌 Tech Lead (Software Engineering) (Madrid)
🏢 Tata Consultancy Services
📍 Madrid