07 sep
|
Europcar Group
|
España
07 sep
Europcar Group
España
Rental Sales AgentApplylocations: Reustime type: Job description****Join Our Team as a Rental Sales Agent - Deliver Exceptional Service and Maximize Sales!** Are you driven by delivering excellent customer service while achieving sales targets? We’re looking for a highly motivated Rental Sales Agent to join our Network & Stations team within the broader Operations function. As a Rental Sales Agent, you’ll be the first point of contact for customers, ensuring a seamless rental experience and maximizing sales opportunities. This entry-level, counter sales role is perfect for individuals who thrive in a fast-paced environment and are passionate about both service and sales. **Key Responsibilities*** Handle reservations and process rental agreements with accuracy and professionalism* Ensure every customer is welcomed and treated with respect, providing an exceptional level of service from start to finish* Maximize sales opportunities by consistently offering optional coverage products, vehicle upgrades, prepaid gas options, and additional services to every customer, ensuring 100% compliance* Utilize effective sales techniques by building rapport through open-ended questions, emphasizing product features and benefits, and skillfully overcoming customer objections* Adhere to all rental policies and procedures to ensure smooth and compliant transactions* Assist customers by identifying any additional services or products that may enhance their rental experience* Provide unmatched service excellence, ensuring full customer satisfaction at every stage of the rental process* Support branch operations by performing additional duties as requested by management **What We’re Looking For:*** Sales Background: Proven sales experience in a dynamic, fast-paced environment* Product Expertise: Skilled in offering optional coverage products, vehicle upgrades,
and additional services* Strong customer service skills and the ability to communicate professionally* A sales-driven attitude with a focus on meeting and exceeding targets* Ability to work efficiently in a fast-paced, customer-focused environment* Attention to detail and a commitment to providing accurate and timely service **Ideal Experience*** Previous experience in a customer-facing or sales role, ideally in retail, hospitality, or automotive sectors* Demonstrated ability to achieve or exceed sales targets* Experience handling transactions and working with point-of-sale systems* Familiarity with rental agreements or similar customer service documentation is a plus **Skills & Competencies*** Excellent interpersonal and communication skills* Strong sales acumen and persuasive abilities* High level of professionalism and reliability* Ability to multitask and stay organized in a busy environment* Attention to detail and accuracy in all customer interactions* Team player with a positive, can-do attitude **Why Join Us?**If you’re ready to combine your customer service expertise with your sales skills and help us provide the best rental experience possible, apply today!Europcar Mobility Group** is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.Our brands address differentiated needs, use cases and expectations: Europcar - a integral leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning.Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.
📌 Sales and Letting Agent (España)
🏢 Europcar Group
📍 España