Описание

Glovo is a local delivery platform offering on-demand services from restaurants, grocers, supermarkets, and retail stores. It connects users, businesses, and couriers through technology across more than 1,500 cities in 23 countries.

Задачи

- Own and define the global courier fraud strategy across all Glovo markets; - Address courier-related challenges at local, regional, and integral levels; - Develop scalable self-service dashboards and monitoring tools for local teams; - Perform deep-dive analyses to identify quality gaps and propose actionable solutions; - Provide leadership with regular updates and reports on courier quality performance, risks, and opportunities; - Develop analytical models and frameworks to monitor fraud risks, predict potential no-shows, and optimize fleet distribution; - Collaborate with Operations, Fraud Prevention, Product, and Data teams; - Design data-informed solutions that improve courier satisfaction and operational excellence.

Требования

- Degree in Engineering, Business, Economics, Project Management, Business Analytics,



or another data-driven domain; - 3+ Years of experience providing internal teams with data for decision-making and acting on those insights; - Strong analytical and coding skills; - Good SQL and Excel proficiency or extensive coding experience; - Experience with BI platforms such as Looker, Tableau, or PowerBI; - Strong strategic vision and business mindset; - Excellent problem-solving and analytical skills; - Ability to break down complex problems into solutions; - Comfortable working in a high-growth, high-performance environment and dealing with ambiguity; - Exceptional verbal and written communication skills; - English is a must; - Proactive, organized, and detail-oriented.

Условия

- Equity plan; - Private health insurance; - Monthly Glovo credit; - Discounts on transportation, food, kindergarten expenses, and gym memberships; - Extra time off; - Enhanced parental leave; - Office-based nursery; - Online therapy and wellbeing benefits; - Work from home two days a week and work from anywhere for up to three weeks a year.

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📌 data analyst in courier fraud (Madrid)
🏢 Enfint
📍 Madrid