Job Description

MISimplementation Specialist -Job Description

Purpose of Role

TheMIS (Management Information System)implementation Specialistis responsible forthestrategic oversight, implementation, and day-to-day management of the group’s MIS“iSAMS”including its integration with third-party software, across the region. This role ensures that all systems and data areaccurate, reliable, and aligned with academic, administrative, and regulatory requirements. The MISSpecialistcollaborates with school-baseddata manager andIT staff to deliver a seamless, high-quality user experience for teachers, administrators, and leadership teams. The idóneo candidate will also provide multilingual support, ensuring effective management andassistanceacross schools with diverse language needs.

This role may require travel to schools and offices across the region, as needed, to provide ongoing support and oversight.

Key Duties and Areas of Responsibility

System Management & Operations

- Oversee the day-to-day management and performance of the MIS across assigned schools, ensuring smooth and efficient operation of student, academic, and administrative modules.
- Serve as the primary point of contact between schools and the MIS central team for system updates, releases, and issue resolution.

Implementation & Projects

- Lead or coordinate MIS implementations, upgrades, and integrations with other platforms, ensuring alignment with organizational standards.
- Collaborate with central technology teams to configure systems and workflows according to group policies and best practices.
- Support the onboarding of new schools and contribute to system design and process improvement initiatives.

Support & Training

- Providesecond-line support for MIS-related issues escalated by school staff.
- Develop and deliver training and documentation to ensure end users are confident and self-sufficient in using the MIS.




- Establish andmaintain strong relationships with school leadership teams to understand operational needs and translate them into MIS solutions.

Data Management & Reporting

- Ensuretimelyandaccuratedata entry, validation, and reporting forstudent, attendance, and academic information.
- Assistschools in generating reports for internal use, regulatory compliance, and performance tracking.
- Work with academic and administrative teams tooptimizedata flows and reporting processes.
- Provide guidance and direction to local school IT or MIS coordinators.
- Collaborate closely with the Regional Head of Technology toalign onstrategy, priorities, and standards.
- Foster a culture of continuous improvement, collaboration, and user-centric service.

Skills,QualificationsandExperience

Skills:

- Strong understanding of data governance, privacy, and reporting within an educational context.
- Demonstrated ability to train and support non-technical users.
- Ability to effectively prioritize and execute tasks while under pressure.
- Fluency in Portuguese and English isrequired; Spanish is highly valued.

Qualifications:

- Bachelor’sdegree inInformationSystems, Computer Science, Education Management, or a related field (or equivalent experience).

Experience:

- 3+ years of experience managing or supporting school MIS platforms (e.g.,iSAMS, PowerSchool, Engage,ManageBac, or similar).
- Experience leading or coordinating MIS implementations across multiple sites.

Begin with our children and students

Our children and students are at the heart of what we do. Simply,



their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding

and Health & Safety issues and acting and following up on all concerns appropriately.

Treat everyone with care and respect

We look after one another, embrace similarities and differences and promote the well-being of self and others.

Operate effectively.

We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.

Are financially responsible.

We make financial choices carefully based on the needs of the children, students and our schools.

Learn continuously.

Getting better is what drives us. We positively engage with personal and professional development and school improvement.

ISP Commitment to Safeguarding Principles

ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.

ISP Commitment to Diversity, Equity, Inclusion, and Belonging

ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.

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📌 Mis Implementation Specialist Portugal (Málaga)
🏢 Colegios Laude
📍 Málaga