If you want to develop your skills in IT and Engineering, this is your next destination We support a wide variety of areas including Firmware, Software, BI, Design, Project Management and many more.
We are looking for an AI Knowledge Management Specialist to join one of our teams in Barcelona for a 6-9 months project.Are you passionate about creating clear, structured content that helps both people and AI systems find the right answers? Do you enjoy organizing information, improving customer experiences, and working in fast-paced digital environments? We welcome candidates coming from Knowledge Management, Technical Writing, Documentation, Content Operations, Information Architecture, Customer Experience Content, or similar content-focused backgrounds.Shape the future of knowledge experiencesAs part of a integral Customer Experience organization, you will play a key role in managing and optimizing knowledge base content that supports customers, support teams, and AI-powered assistants.You will help drive content quality initiatives, support knowledge base migrations,



improve information architecture, and ensure content is optimized for modern AI-driven support experiences.
Your day-to-dayYou will own the quality and maintenance of customer-facing knowledge base content.You will optimize content for both human users and AI-powered support experiences.You will support content migration, governance, and continuous improvement initiatives.You will manage multilingual content and localization activities.You will use AI tools to streamline content creation, review, and optimization processes.Why you'll love working herePrivate health insurance with Alan.Training opportunities: BETWEEN Night, Padel Tournament and more.Opportunity to work at the intersection of Content, Customer Experience and Artificial Intelligence.What will make you successfulPrevious experience in Knowledge Management, Content Management, Technical Writing, Content Operations, Customer Experience Content

📌 Ia & Knowledge Management Specialist (Barcelona)
🏢 BETWEEN Group
📍 Barcelona