About Majorica

Founded in Mallorca in 1890, Majorica is a jewelry brand deeply connected to Mediterranean heritage, craftsmanship and contemporary elegance.

As part of our retail expansion, we are opening a new boutique in Palma and looking for passionate leaders to help us shape this new chapter for the brand.

Our boutiques combine product expertise, storytelling and emotional client experience in a refined and welcoming environment.

Puede obtener más detalles sobre la naturaleza de esta vacante y lo que se espera de los solicitantes leyendo la información a continuación.

The Role

As Store Manager, you will lead the opening and development of the boutique, ensuring excellence across client experience, team leadership, operations and commercial performance.

You will play a key role in building the store culture from the very beginning, creating a strong and motivated team while delivering a premium and personalized experience for both local and international clients.

You will be responsible for leading the team towards achieving store objectives and business performance targets.

Your responsibilities will be:

Team Leadership

- Lead, inspire and develop the boutique team.
- Support recruitment, onboarding and team integration during the opening phase.
- Foster a positive, collaborative and performance-oriented culture.
- Coach the team on client experience, storytelling and sales techniques.
- Set clear objectives and monitor team performance.

Client Experience

- Ensure an exceptional and personalized client experience.
- Lead by example on the sales floor.




- Build long-term relationships with local and international clients.
- Drive clienteling initiatives and client engagement actions.
- Ensure the boutique reflects the image and values of the brand at all times.

Commercial Performance

- Drive sales, productivity and KPI achievement.
- Identify opportunities to improve boutique performance and client engagement.
- Ensure excellent execution of launches, activations and events.
- Monitor business results and implement action plans when required.

Operations

- Ensure operational excellence and compliance with company standards.
- Coordinate stock management and inventory controls.
- Maintain visual merchandising standards and boutique presentation.
- Guarantee smooth day-to-day operations during and after the opening phase.

What is important for the role:

- Previous experience as Store Manager or Assistant Store Manager in premium or luxury retail.
- Strong leadership and team management skills.
- Commercial mindset with analytical awareness.
- Passion for client experience and people development.
- Strong organizational and communication skills.
- Ability to work in an international and fast-paced environment.
- Fluent, English and Spanish required.

What we offer:

- The opportunity to lead a shop in Palma
- An international and dynamic retail environment.
- Professional development opportunities within a growing retail project.
- Training in client experience, leadership and product storytelling. xugodme
- A collaborative and people-focused team culture.

📌 Store Manager Palma (España)
🏢 MAJORICA Jewelry
📍 España