Are you a AIOPS Technician in Madrid seeking a new interesting challenge? ?

If your answer is yes, it’s your lucky day so keep reading, it can be just what you're looking for ?

✍️ WHAT WILL YOU DO?
We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks:
- Operate and evolve an enterprise event management ecosystem based on Splunk ITSI.
- Own the episode lifecycle, including correlation, aggregation, prioritisation and remediation activities.
- Onboard new monitoring sources from ingestion through production deployment.
- Manage integrations across monitoring, ITSM and on-call platforms.
- Design and deliver automated remediation capabilities and recovery actions.
- Build and maintain AI-assisted operational agents and knowledge retrieval capabilities.
- Evaluate, pilot and support migrations to new AIOps platforms and tooling.
- Perform incident investigations, root cause analysis and operational documentation management.

? WHAT TECHNOLOGIES, METHODOLOGIES OR TOOLS WILL YOU USE?
- Splunk ITSI
- ServiceNow
- PagerDuty
- Python




- GitLab CI/CD
- LangGraph
- FastAPI

? WHAT ARE WE LOOKING FOR?
Years' experience: 3 to 10 years
English: B2
Required qualification: FP or university degree
- Hands-on experience with enterprise event management or AIOps platforms.
- Strong integration engineering skills using REST APIs and webhooks.
- Production-level Python development experience.
- Experience with CI/CD delivery practices.
- ITIL incident, problem and change awareness.
- Agile/SAFe delivery experience.

? WHERE AND WHEN?
Workplace: Hybrid — Madrid
Work Schedule: 8x5 + oncall, 9:00AM – 18:00PM

? WHAT CAN WE OFFER YOU?
Permanent contract ? - We offer indefinite contracts from the first day.
Pay and benefits ? - Competitive salary and a adaptable compensation plan adapted to your needs (Ticket restaurant plan, Childcare Ticket, Transport Ticket and Health Insurance).
Work from home ?️ - We offer you a financial support e

📌 AIOPS Technician (Comunidad de Madrid)
🏢 Tata Consultancy Services
📍 Comunidad de Madrid