Stimulating. Motivating. Challenging.
Leveraging its long-standing expertise in securing digital content and fighting piracy, Kudelski Security, a division of the Kudelski Group, provides cybersecurity solutions and services focused on protecting data, processes, and systems for organizations worldwide. We safeguard critical assets in an era of increasingly digital and distributed environments.
Mission
The Delivery Manager (DM) is a trusted business advisor to clients, working with both senior leadership and operational stakeholders to drive outcomes across strategy, design, deployment, and operations.
The DM orchestrates the full portfolio of Kudelski Security services delivered to clients, managing both reactive and proactive service engagements and ensuring seamless coordination across all service lines.
The DM oversees service delivery end-to-end, ensuring high-quality execution, acting as an escalation point, and collaborating with internal teams to ensure client success throughout the lifecycle of Kudelski Security services.
If you:




are customer-oriented and driven by delivering outstanding client satisfaction,
thrive in dynamic environments and are eager to expand your knowledge and broaden your area of expertise,
are committed to continuous learning and professional development,
are rigorous, structured, and well-organized.
This position could be for you.
Your Responsibilities will be to:
act as the

single owner of all services delivered by Kudelski Security

to a defined portfolio of clients,
understand client objectives, anticipate evolving needs,
lead and coordinate delivery across the entire organization,
orchestrate regular client engagements, manage escalations, and ensure timely resolution across all service streams,
deliver advanced reporting and KPIs to track performance, communicate value, and support client decision-making,
act as the voice of the client internally, providing structured feedback to operations, leadership, architects, DevOps, and

📌 Delivery Manager (Madrid)
🏢 Kudelski Security
📍 Madrid