We’re Hiring: Customer Service Agent – Greek & English Speaker
At

Netzon Group , we’re growing fast - and we’re looking for a motivated Customer Service Agent to join our International Team in Barcelona.
If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you.

About the Role
As a Customer Service Agent, you will be the first point of contact for customers, helping them with their questions, requests, and issues while providing a high-quality customer experience. You’ll be representing

General Mills , a general food company behind some of the world's well-known food brands.

✅

Your Mission
Customer Advocate:

Make sure customers’ needs and concerns are handled professionally, efficiently, and with empathy.
Product Expert:

Develop a good understanding of the products and services to provide accurate and helpful information.
Omnichannel Specialist:

Deliver excellent customer support across different communication channels, including phone, email, and other digital channels.
Problem Solver:





Understand customer issues, identify the best solution, and ensure a smooth resolution.
Brand Ambassador:

Represent General Mills and its brands in a professional and positive way during every customer interaction.

What We’re Looking For
Fluency in

Greek and English .
Spanish and/or Cypriot Greek knowledge

is an advantage.
A passion for helping customers and a

customer-centric approach .
Excellent communication skills and the ability to handle customer requests with empathy and professionalism.
Strong administrative skills and attention to detail.
A proactive and solution-oriented approach to problem solving.
Ability to work independently while being part of an international team.

What We Offer
Start Date:

ASAP
Contract:

Fixed-Term 3 months (1 Month of Probation and possibility of extension).
Part-Time:

25 hours per week.
Working Hours:

Monday to Friday, 9:00 AM - 2:00 PM.
Salary:

€

📌 Part-time Customer Service Agent – Greek (Barcelona)
🏢 Netzon Group
📍 Barcelona