Job description:
Job summary
As the Brand Store Manager, you are a passionate Brand Ambassador and a business leader, who conveys the Brand philosophy and values to the local market, the Store team and to the final Client.
You are a driven business owner and you hold yourself accountable for achieving a successful overall store performance, seamlessly executing all activities to achieve the targets
You guarantee excellence in Client experience, by being present on the sales floor and leading by example to placing the Client above all.
You are a motivating and inspiring leader; you coach and work closely with your team to achieve their sales target, maximizing all the commercial opportunities. You mentor and develop your team by working closely with them; you set them up for success through succession planning and ensuring internal growth.
You ensure that Company policies and procedures are proactively put in place while managing all operational activities related to your Store.
Responsibilities
Leading the Business
Drive Store Team to exceed Financial targets and maximize sales performances, determining the success of the entire store
Propose and develop action plans, through careful analysis of performance
Drive the Store team to exceed their KPI targets, including cross selling and up selling among product categories
Represent the Company within the local market, identifying opportunities to increase foot flow, attracting new Clients and building loyal relationships with the brand
Be present on the sales floor, ensuring highest standard of approach and service to Clients.
Foster the Omni Channel awareness among the team, as well as encourage and support the team in using digital tools to improve the relationship with clients and achieving the business
Foster the E_commerce channel development through a timely response to orders received, always delivering a high standard of service
Meet store operating budgets by monitoring store expenses
Provide effective produc
📌 Team Manager (Madrid)
🏢 Prada
📍 Madrid