Continuous Improvement Expert (Madrid)

Continuous Improvement Expert (Madrid)

07 sep
|
Biopharma Careers
|
Madrid

07 sep

Biopharma Careers

Madrid

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position
As a Senior Business Analyst - Continuous Improvement Expert, you will manage end-to-end business analysis workstreams focused on improving how Workforce Enablement operates and delivers value to its consumers.
Description of the area
Workforce Enablement (WE) is the home for employee-facing products, services and experiences within RDT. We deliver digital tools, drive adoption and provide the support necessary to enable the entire workforce, wherever they are, every single day.



The Continuous Improvement & Automation team is part of Workforce Insights & Oversight and is responsible for driving operational excellence and efficiency across Workforce Enablement through Continuous Improvement and Automation initiatives. The role identifies opportunities to eliminate unnecessary effort, automate repetitive tasks, shift work to the right support level, and optimize processes for faster, more reliable, and cost-effective outcomes. It leads initiatives that improve service delivery across all support levels, applying data-driven methods to monitor performance, measure impact, and ensure continuous improvement.
Job Responsibilities
- Scope / (Content Leadership): Independently manages end-to-end business analysis workstreams without guidance, tackling problems with emerging ambiguity. Proficiently adapts a range of standard frameworks, mentors junior and intermediate BAs, and proactively shapes team ways of working and best practices.
- Accountability/Problem Solving: Leads the analysis of business problems,

📌 Continuous Improvement Expert (Madrid)
🏢 Biopharma Careers
📍 Madrid

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