B2B Customer Success Representative (French speaker)Revelyst – Adventure Sports Group Europe is a fast-growing international company operating in the sports and outdoor industry. We are committed to delivering exceptional service and building long-term partnerships with our dealers across EMEA.We are looking for a proactive, customer-oriented and data-driven B2B Customer Success Representative with French language skills to manage a portfolio of dealers in Direct Countries. This role is key to ensuring customer satisfaction, operational excellence and strong commercial relationships.If you enjoy working in a dynamic environment, interacting with international stakeholders and combining operations with customer success — this opportunity is for you.The main tasks of the position are:The B2B Customer Success Representative will manage a portfolio of dealers, ensuring smooth order execution, strong relationships and high service levels.Customer & Dealer Management• Manage a portfolio of Direct Countries dealers across EMEA• Build strong,



long-term relationships with assigned dealers• Ensure high levels of customer satisfaction through quality service• Act as the main point of contact for operational and service-related topicsOrder Management & Operations• Manage and validate the orderbook for assigned dealers• Perform order entry in SAP (ERP system)• Track and follow up orders, liaising with warehouses and logistics teams• Ensure on-time and in-full delivery (OTIF)• Handle operational issues such as refusals, returns and warranties• Manage proforma processesData & Reporting• Prepare and maintain customer order databases• Analyze data and performance indicators to support decision-making• Provide reporting on key KPIs and service levels• Ensure accuracy and consistency of customer dataCross-functional Collaboration• Collaborate with Sales teams to support dealer performance and satisfaction• Work closely with Supply Chain and Operations teams to resolve issues• Handle d

📌 B Customer Success Representative (España)
🏢 Revelyst
📍 España