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Revelyst – Adventure Sports Group Europe is a fast-growing international company operating in the sports and outdoor industry. We are committed to delivering exceptional service and building long-term partnerships with our dealers across EMEA.
We are looking for a proactive, customer-oriented and data-driven
B2B Customer Success Representative
to manage a portfolio of dealers in german speaker countries. This role is key to ensuring customer satisfaction, operational excellence and strong commercial relationships.
If you enjoy working in a dynamic environment, interacting with international stakeholders and combining operations with customer success — this opportunity is for you.
The main tasks of the position are:
The B2B Customer Success Representative will manage a portfolio of dealers, ensuring smooth order execution, strong relationships and high service levels.
Customer & Dealer Management
• Manage a portfolio of Direct Countries dealers across EMEA
• Build strong, long-term relationships with assigned dealers
• Ensure high levels of customer satisfaction through quality service
• Act as the main point of contact for operational and service-related topics
Order Management & Operations
• Manage and validate the orderbook for assigned dealers
• Perform order entry in SAP (ERP system)
• Track and follow up orders, liaising with warehouses and logistics teams
• Ensure on-time and in-full delivery (OTIF)
• Handle operational issues such as refusals, returns and warranties
• Manage proforma processes
Data & Reporting
• Prepare and maintain customer order databases
• Analyze data and performance indicators to support decision-making
• Provide reporting on key KPIs and service levels
• Ensure accuracy and consistency of customer data
Cross-functional Collaboration
• Collaborate with Sale
📌 B Customer Success Representative (El Prat de Llobregat)
🏢 Revelyst
📍 El Prat de Llobregat
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