NTT DATA is made up of people who use technology to solve real challenges. We work across industries and countries, combining the scale of a integral technology and consulting company with teams where collaboration, learning and technical curiosity matter every day.

Si los siguientes requisitos del puesto y la experiencia coinciden con sus habilidades, por favor, asegúrese de enviar su solicitud sin demora.

Join a global tech leader and work in an international DevOps environment

At

NTT DATA , we are looking for a

Functional Analyst Expert

to join an international DevOps team supporting a customer portal. You will play a key role in business analysis and customer incident management, contributing to the identification, prioritization, and tracking of production issues while working in an international and collaborative environment.

What you will do
Manage

customer incidents
Analyze and prioritize

production incidents
Proactively identify potential issues
Document and track issues in the system

What we are looking for
5+ years of professional experience as a Functional Analyst Expert




Experience in

customer incident management
Experience analyzing and prioritizing

production incidents
Experience proactively identifying potential issues
Experience with

Jira
Experience with

Confluence
Knowledge of

Project Management
Experience with

REST API Analysis
Knowledge and experience with

Generative AI (GenAI)
Languages:

High level of English , with the ability to work effectively in an international environment.

Spanish is a plus.

Preferred location: Barcelona , with availability to work from the office

1 day per week
Candidates based in

Madrid or Zaragoza

will also be considered, with availability to work from the

Barcelona office every two weeks

Soft skills
Strong

communication and interpersonal skills
Analytical and problem-solving approach
Customer-oriented mindset
Ability to

prioritize and work under pressure
Proactive attitude

and sense of ownersh

📌 Functional Analyst Expert (Barcelona)
🏢 Ntt Data Europe & Latam
📍 Barcelona