Customer Activation Manager
Ready to drive real impact in e-commerce?
We're

Carts Guru , the go-to marketing automation platform for online merchants, and

we're on the hunt for an Customer Activation Manager Junior who doesn't wait for things to happen —you make them happen.
If you're the kind of person who spots

opportunities

before others do, thrives on hitting

targets , and gets genuinely excited about

helping e-commerce businesses grow , we want you on our Barcelona team. Bonus points if you're as

comfortable with tech

as you are with

building relationships .

Company Overview

Born in Barcelona in 2017, Carts Guru went from startup to scale-up fast. Today, we're helping e-merchants across France, Spain and beyond turn their online shops into a revenue-generating machine.
Our platform? It lets online retailers orchestrate emails, SMS, and automated funnels into campaigns that actually deliver ROI.
Your Role

At the heart of client relationships , you’ll be the driving force behind our customers’ success,



ensuring they receive exceptional service and obtain maximum value from our solutions.

Your core responsibilities:
Own the onboarding journey

from free trial to first renewal: collaborate with Account Executives to understand client needs, design tailored strategies, and set them up for success.
Build trust-based relationships : act as the primary point of contact for our customers’’ first year, fostering deep connections through proactive communication and genuine understanding of their business challenges.
Empower clients

with actionable insights, training, and best practices to help them become self-sufficient and achieve their goals.
Lead activation : guide new clients through setup, drive feature adoption, and ensure seamless integration of our tools into their workflows.
Deliver end-to-end account management : handle support, service, and strategic reviews to continuously align our solutions with their evolving needs.
Unlock growth opportunitie

📌 Customer Activation Specialist (Barcelona)
🏢 Carts Guru
📍 Barcelona