Tech Lead – Customer Success (Valencia)

Tech Lead – Customer Success (Valencia)

07 sep
|
Vitrolife & Igenomix APAC, Part of Vitrolife Group
|
Valencia

07 sep

Vitrolife & Igenomix APAC, Part of Vitrolife Group

Valencia

Build Things the Right Way (Together)

We’re looking for a Tech Lead who enjoys guiding people as much as guiding technology. You’ll balance strong technical leadership with pragmatic delivery, partnering closely with a Digital Product Owner to turn product goals into robust technical solutions. You’ll lead the engineering approach, ensure quality and security, and help the team move fast without compromising on long-term health.

Location:

Parque Tecnológico, Paterna, Valencia, Spain

Your Mission

Your mission is to lead the technical direction and architecture of the Customer Success domain, enabling the team to deliver high-quality, secure, and scalable solutions efficiently and sustainably. You will ensure that short-term product and delivery priorities are balanced with the long-term technical health, maintainability, and evolution of the products, while fostering strong engineering practices and effective collaboration across teams.

What You’ll Do
- Design and evolve the technical architecture of the product




- Break down features into technical tasks and concrete implementation approaches
- Lead sprint planning and technical refinement
- Ensure ci/cd and operational practices are in place
- Collaborate with platform, security, and enterprise architecture teams
- Mentor developers and raise the technical bar across the team
- Identify and mitigate technical risks, dependencies, and debt
- Support incident resolution and root cause analysis

What You Bring
- Strong hands-on experience as a senior engineer or technical lead
- Experience of acting as a technical lead in agile or product teams
- Solid understanding of cloud-native architectures and integrations
- Ability to make clear technical decisions and explain trade-offs
- A pragmatic mindset: progress over perfection, but never reckless

Nice to Have
- Experience with healthcare interoperability standards (e.g., FHIR)
- Regulatory/compliance domain experience (GxP, 21 CFR Part 11, HIPAA, GDPR)
- Container

📌 Tech Lead – Customer Success (Valencia)
🏢 Vitrolife & Igenomix APAC, Part of Vitrolife Group
📍 Valencia

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